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A look inside the dynamics of trust: A guide for managers

Posted date: October 02, 2008
Publication Year: 
2007
Authors: Liljeblad, Adam; Watson, Alan E.; Borrie, William T.
Publication Series: 
Proceedings (P)
Source: In: Watson, Alan; Sproull, Janet; Dean, Liese, comps. Science and stewardship to protect and sustain wilderness values: Eighth World Wilderness Congress symposium; September 30-October 6, 2005; Anchorage, AK. Proceedings RMRS-P-49. Fort Collins, CO: U.S. Department of Agriculture, Forest Service, Rocky Mountain Research Station. p. 323-325
Note: This article is part of a larger document.

Abstract

In the United States, federal public land managers are tasked with serving as stewards of land, but also as stewards of the relationships that people have with the land. By assessing the public’s trust in the actions of land managers, insight can be gained into how good of a job managers are doing. This paper outlines a number of factors that influence the public’s trust in managing agencies, and provides suggestions for monitoring the level of trust. The authors suggest that any efforts to increase the public’s trust require the general attentiveness of land managers.

Citation

Liljeblad, Adam; Watson, Alan E.; Borrie, William T. 2007. A look inside the dynamics of trust: A guide for managers. In: Watson, Alan; Sproull, Janet; Dean, Liese, comps. Science and stewardship to protect and sustain wilderness values: Eighth World Wilderness Congress symposium; September 30-October 6, 2005; Anchorage, AK. Proceedings RMRS-P-49. Fort Collins, CO: U.S. Department of Agriculture, Forest Service, Rocky Mountain Research Station. p. 323-325