Due to security risks, on or after April 17, 2019, Zoom conferencing software versions older than the current 4.3 version will be automatically removed from Forest Service computers.
What You Need To Do
You do not need to do anything as the removal will occur automatically.
What You Need To Know
The currently approved virtual collaboration tools are Skype for Business, Adobe Connect, and WebEx, as well as approved VTC devices. The Virtual Meeting Decision Guide can help you determine which conferencing tool fits your need for virtual meetings. Previously recorded training sessions are available here.
Help is Available
For technical help call the Customer Help Desk at 1-866-945-1354 (TTY: 1-800-877-8339), start a chat with a CHD agent, or type the full KBA number or “keywords” in double quotes into the Search box on the CHD site to find helpful knowledge management documents.
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