CIO: Reminder – Microsoft feature update will be automatically applied to all Forest Service computers running an older version of Windows 10

The Main Point

As stated in our message sent December 17, 2018, all Forest Service computers with Windows 10 must be updated with a Microsoft Feature Update by April 2019. If you are still using a computer with Windows 7, this update does not affect you.

Feature Updates are released by Microsoft periodically and are required for Windows 10 to keep the operating system current and supported. The needed Feature Update is version 1803.

Our Software Deployment team has generated an automated deployment schedule for the Windows 10 Feature Update to FS computers that do not have the Feature Update version 1803. The schedule will deploy by computer serial number and has been revised. See schedule below for details.

Please note that Feature Updates are quite large and the download may take a few hours depending on your connection.

Additionally, the download is likely to affect the office network. It is strongly suggested that you follow the self-service instructions at the end of the work day to avoid this situation. These instructions are linked to in the “What You Need to Do” section below. 

Update Schedule

Windows 10 computers will be updated with the 1803 Feature Update according to the following schedule. Computers are targeted by the ending character of the serial number/computer name.

Note: On March 11th, the CIO will begin to target computers that were previously scheduled for night only install, but did not receive the update. These computers may receive the update at any time of day or night.   

 

Win10 1803 Feature Update Deployment Schedule

 

M

T

W

T

F

Feb 11 - 15

 

0

1

3

 

Feb 18 - 22

 

4

5

6

 

Feb 25 - Mar 1

 

7

8

9-A

 

Mar 4 - 8

 

B

C

D-E

 

Mar 11 - 15

F

G

H-I

J

 

Mar 18 - 22

K

L

M

N

 

Mar 25 - 29

O-P

Q

R

S

 

Apr 1 - 5

T-U

V

W

X

 

Apr 8 - 12

Y

Z

2

2

2

What You Need To Do

  • Leave your computer on at night as the download may take a few hours prior to the installation of the update. The deployment will try to install the feature update at night if it is left turned on. Leaving computers on at night also reduces network impact of systems trying to download the update during working hours. You can restart your computer and walk away.
  • Your computer will be returned to the regular log on screen when you return the next work day. Please note that if you do not see your regular log on screen or desktop, you may need to restart your computer one or more times to complete the update.
  • If you are using your computer at the time of the update, it will not be available for you to use for approximately 45 minutes.
  • If you see the update installing, do not log off or turn your computer off.
  • If your computer has already been targeted but has not received the update, please leave your computer on at night so that the installation can occur during non-business hours.
  • The update can be installed over VPN and wireless connections. This includes the self-service option.
  • The update is currently available for optional end user manual installation through the Configuration Manager’s Software Center. Instructions for manually installing the update can be found in KBA00106713 - FS: Event: Windows 10 Feature Update. Users are again advised to initiate the update manually at the end of the workday if possible as the update is large and must be downloaded prior to the installation. 
  • For more information on this update, please refer to the following Customer Help Desk document KBA00106713 - FS: Event: Windows 10 Feature Update.

Help is Available

For technical help call the Customer Help Desk at 1-866-945-1354 (TTY: 1-800-877-8339), start a chat with a CHD agent, or type the full KBA number or “keywords” in double quotes into the Search box on the CHD site to find helpful knowledge management documents.

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