Resources & Tools

The following resources help you start your Service First project or keep it going:

Supervisor's Handbook - Materials to help you understand the similar and varying human resources requirements for sharing staff or collocating offices.
Move Handbook- Helpful when a collocation involves moving.
Agreements - Formal and informal agreements are the essence of Service First.
Financial - Move funds with reimbursable agreements or direct transfers; track expenses informally with offset plans.
Information Technology - AgLearn, eAuth, Person Model and more!
Examples - Includes signed agreements, delegation letters, and joint management plans.
Training - Webinars on improving customer service and increasing efficiency through Service First.
Webmail - Email access!
Logo and Letterhead - Service First logo, letterhead and publications.