*Accessing Each Other's Timekeeping Systems
*Service First Examples Library
*Supervisor's Handbook & SF Steps page
*Offset Plan SOP & Example
*Remote Password Change & BLM Intranet Access via DOI Apps Store
*DOI Pay Calendars
*FS Pay Calendars
*DOI Quicktime Time and Attendance
*DOI BisonConnect
* FS Computer Access
*National Master Interagency Agreement
(175 KB PDF)

Welcome to the Service First – Working Together web site.

[LOGO: Service First]

Service First is a partnership authority available to all agencies of the US Department of Agriculture and US Department of the Interior.

The Consolidated Appropriations Act for fiscal year 2012 made the Service First authority permanent. In fiscal year 2014, the Consolidated Appropriations Act extended the authority to all bureaus and offices of either Department (Public Law 113-76).

[Graphic Image: Service First success tracker.]
2,121 KB PDF Form

Find resources and collaborate at [Graphic Image: Logo for web site.]

General information about and instructions (440 KB PDF)

In the Spotlight:

Service First is a way for the agencies to explore alternative methods of delivering one-stop customer service to the public, sharing people and resources, and harmonizing similar work.

Service First is not an effort to create one agency out of the four agencies. Rather, it creates expectations for working together, as appropriate, to improve customer service and operational efficiency.

This web site contains information to help you determine if Service First is right for you and tools to help you partner with other agencies.


Joan Guilfoyle
Service First Coordinator

Bureau of Land Management

Forest Service

National Park Service

US Fish and Wildlife Service