*Accessing Each Other's Timekeeping Systems
*Service First Examples Library
*Supervisor's Handbook & SF Steps page
*Offset Plan SOP & Example
*Remote Password Change & BLM Intranet Access via DOI Apps Store
*DOI Pay Calendars
*FS Pay Calendars
*DOI Quicktime Time and Attendance
*DOI BisonConnect
* FS Computer Access
*National Master Interagency Agreement
(175 KB PDF)

Welcome to the Service First – Working Together web site.

Graphic: Service First logo.

Service First is a partnership authority available to all agencies of the US Department of Agriculture and US Department of the Interior.

The Consolidated Appropriations Act for fiscal year 2012 made the Service First authority permanent. In fiscal year 2014, the Consolidated Appropriations Act extended the authority to all bureaus and offices of either Department (Public Law 113-76).


Announcing: Service First Fund

USDI is looking to invest in projects that demonstrate the value of Service First!

Read the Memorandum (344 KB PDF)
Application Instructions (449 KB PDF)

Find out more!

In the Spotlight:

Service First is a way for the agencies to explore alternative methods of delivering one-stop customer service to the public, sharing people and resources, and harmonizing similar work.

Service First is not an effort to create one agency out of the four agencies. Rather, it creates expectations for working together, as appropriate, to improve customer service and operational efficiency.

This web site contains information to help you determine if Service First is right for you and tools to help you partner with other agencies.


Joan Guilfoyle
Service First Coordinator

Bureau of Indian Affairs
Bureau of Indian Education
Bureau of Land Management
Bureau of Ocean Energy Management
Bureau of Reclamation
Bureau of Safety and Environmental Enforcement
Forest Service
National Park Service
Office of Surface Mining Reclamation and Enforcement
US Fish and Wildlife Service
US Geological Survey