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How do I Start?

[GRAPHIC: Clickable process for establishing a Service First arrangement. [LINK: Click for examples of successful Service First arrangements.] [LINK: Click for an overview of Service First and its goals.] [LINK: Click for an overview of Service First and its goals.] [LINK: Click to find Service First arrangement locations.] [LINK: Click for information about developing reimbursable agreements.] [LINK: Click for information about developing an offset plan.]

In Other Words . . .

Starting a Service First Arrangement all begins with a great idea!

Discuss the idea with potential partner agencies.

If you haven't already, check out the SF101 Webinar
or the July 2012 Online Workshop Videos!

Ensure the idea is aligned with one of the Service First goals: does it improve customer service, stewardship of the land, and/or operational efficiency?

Develop and sign a Memorandum of Understanding.

If funds will be exchanged, develop and sign an agreement.

If funds will not be exchanged, complete an offset worksheet that captures the input values from each agency. Agree and sign the offset plan.

You're on your way!

Find out More . . .

In the Partnership & Community Collaboration Academy video, Shane Hershman talks about how he became involved with Service First.

[Graphic: Title screen for vimeo video.]


Joan Guilfoyle
Service First Coordinator

Bureau of Land Management

Forest Service

National Park Service

US Fish and Wildlife Service