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How do I Start?

[GRAPHIC: Clickable process for establishing a Service First arrangement. [LINK: Click for examples of successful Service First arrangements.] [LINK: Click for an overview of Service First and its goals.] [LINK: Click for an overview of Service First and its goals.] [LINK: Click to find Service First arrangement locations.] [LINK: Click for information about developing reimbursable agreements.] [LINK: Click for information about developing an offset plan.]

In Other Words . . .

Starting a Service First Arrangement all begins with a great idea!

Discuss the idea with potential partner agencies.

If you haven't already, check out the SF101 Webinar
or the July 2012 Online Workshop Videos!

Ensure the idea is aligned with one of the Service First goals: does it improve customer service, stewardship of the land, and/or operational efficiency?

Develop and sign a Memorandum of Understanding.

If funds will be exchanged, develop and sign an agreement.

If funds will not be exchanged, complete an offset worksheet that captures the input values from each agency. Agree and sign the offset plan.

You're on your way!

Find out More . . .

In the Partnership & Community Collaboration Academy video, Shane Hershman talks about how he became involved with Service First.

[Graphic: Title screen for vimeo video.]


Joan Guilfoyle
Service First Coordinator

Bureau of Indian Affairs
Bureau of Indian Education
Bureau of Land Management
Bureau of Ocean Energy Management
Bureau of Reclamation
Bureau of Safety and Environmental Enforcement
Forest Service
National Park Service
Office of Surface Mining Reclamation and Enforcement
US Fish and Wildlife Service
US Geological Survey