National Visitor Use Monitoring Results

 

August 2001

 

USDA Forest Service

Region 8

 

 

CARIBBEAN NATIONAL FORESTS

 

 

 

 

 

 

 

 

 

 

 

 

 


Table of Contents

 

INTRODUCTION.. 1

Scope and purpose of the National Visitor Use Monitoring project 1

Definition of Terms. 2

CHAPTER 1:  SAMPLE DESIGN AND IMPLEMENTATION.. 3

The NVUM Process and Definition of Terms. 3

Constraints On Uses of the Results. 4

The Forest Stratification Results. 4

Table 1.  The population of available site days open for sampling and the percentage of days sampled within each stratum on the Caribbean National Forest. 5

CHAPTER 2:  VISITATION ESTIMATES. 5

Visitor Use Estimates. 5

Table 2.  Annual recreation use estimates by forest for region 8. 6

Description of Visitors. 7

Table 3.  Gender distribution of Caribbean National Forest visitors. 7

Table 4.  Age distribution of Caribbean National Forest visitors. 7

Table 5.  Race/ethnicity of Caribbean National Forest visitors. 7

Table 6.  Zip codes of Caribbean National Forest recreation visitors. 8

Average number of people per vehicle and average axle count per vehicle in survey. 8

CHAPTER 3: DESCRIPTION OF THE VISIT. 9

Table 7.  Caribbean National Forest site visit length of stay (in hours) by site/type. 9

Table 8.  Activity participation and primary activity for the Caribbean National Forest. 10

Use of constructed facilities and designated areas. 10

Table 9.  Percentage use of facilities and specially designated areas on the Caribbean National Forest. 11

Economic Information. 12

Table 10.  Substitute behavior choices of visitors on Caribbean National Forest. 12

Average yearly spending on outdoor recreation. 12

Visitors average spending on a trip to Caribbean National Forest 12

Table 11.  Average per person national forest trip expenditures on the Caribbean National Forest within 50 miles of recreation site. 13

Visitor Satisfaction Information. 13

Table 12.  Satisfaction of visitors at Day Use Developed Sites on the Caribbean National Forest. 14

Table 13.  Satisfaction of visitors in General Forest Areas on Caribbean National Forest. 15

Crowding. 16

Table 14.  Perception of crowding by visitor on the Caribbean National Forest by site type (site visits). 16

Other comments from visitors. 16

Table 15.  List of comments received from visitors on the Caribbean National Forest. 16

 


INTRODUCTION

Scope and purpose of the National Visitor Use Monitoring project

 

The National Visitor Use Monitoring (NVUM) project was implemented as a response to the need to better understand the use of, importance of and satisfaction with national forest system recreation opportunities.  National forest plans, Executive Order 12862 (Setting Customer Service Standards), and implementation of the National Recreation Agenda require this level of understanding.  The agency’s Strategic and Annual Performance Plans require measuring trends in user satisfaction and use levels to be able to improve public service.  It will assist Congress, Forest Service leaders, and program managers in making sound decisions that best serve the public and protect valuable natural resources by providing science based, reliable information about the type, quantity, quality and location of recreation use on public lands.  The information collected is also important to external customers including state agencies and private industry.  NVUM methodology and analysis is explained in detail in the research paper entitled: Forest Service National Visitor Use Monitoring Process: Research Method Documentation; English, Kocis, Zarnoch, and Arnold; SE Experiment Station; May 2001 (http://www.fs.fed.us/recreation/recuse/recuse.shtml).

 

In conjunction with guidelines and recommendations from the Outdoor Recreation Review Commission, the USDA-Forest Service has estimated recreation use and maintained records since the 1950s.  Many publications on preferred techniques for estimating recreation use at developed and dispersed recreation sites were sponsored by Forest Service Research Stations and Universities.  Implementation of these recommended methodologies takes specific skills, a dedicated work force, and strict adherence to an appropriate sampling plan.  The earliest estimates were designed to estimate use at developed fee recreation facilities such as campgrounds.  These estimates have always been fairly reliable because they are based upon readily observable, objective counts of items such as a fee envelope. 

 

Prior to the mid-1990s, the Forest Service used its Recreation Information Management (RIM) system to store and analyze recreation use information.  Forest managers often found they lacked the resources to both manage the recreation facilities and simultaneously monitor visitor use following the established protocols.  In 1996, the RIM monitoring protocols were no longer required to be used. 

 

In 1998 a group of research and forest staff were appointed to investigate and pilot a recreation sampling system that would be cost effective and provide statistical recreation use information at the forest, national, and regional level.  Since that time, a permanent sampling system (NVUM) has been developed.  Several Forest Service staff areas including Recreation, Wilderness, Ecosystem Management, Research and Strategic Planning and Resource Assessment are involved in implementing the program.  A four-year cycle of data collection was established.  In any given year, 25 percent of the national forests conduct on-site interviews and sampling of recreation visitors.  The first 25 percent of the forests included in the first four-year cycle completed sampling in December of 2000.  The last 25 percent of the first, four-year cycle forests will complete their sampling in September 2003.  The cycle begins again in October 2004.  This ongoing cycle will provide quality recreation information needed for improving citizen centered recreation services.


 

 

 

Definition of Terms

 

NVUM has standardized definitions of visitor use measurement to ensure that all national forest visitor measurements are comparable.  These definitions are the same as established by the Forest Service since the 1970s, however the application of the definition is stricter.  Visitors must pursue a recreation activity physically located “on” Forest Service managed land in order to be counted.  They cannot be passing through; viewing from non-Forest Service managed roads, or just using restroom facilities.  The NVUM basic use measurements are national forest visits and site visits.  In addition, information about the visitor’s trip is also collected.  Along with these use measurements basic statistics, which indicate the precision of the estimate, are given.  These statistics include the confidence level, and error rate.  The definitions of these terms follow.

 

 National forest visit - the entry of one person upon a national forest to participate in recreation activities for an unspecified period of time.  A national forest visit can be composed of multiple site visits.

 

Site visit - the entry of one person onto a national forest site or area to participate in recreation activities for an unspecified period of time.

 

Recreation trip the duration of time beginning when the visitor left their home and ending when they got back to their home.

 

Confidence level and error rate - used together these two terms define the reliability of the estimated visits.  The confidence interval defines the range of values around the estimated visits with a specified level of certainty.  The error rate (which is never a bad thing like making an error on a test) is the upper and lower bounds of the confidence interval.  The lower the error rate and the higher the confidence level the better the estimate.  An 80 percent confidence interval is very acceptable at a broad national or forest scale.  The two terms are used to statistically describe the estimate.  For example:  At the 80 percent confidence level there are 209 million national forest visits plus or minus 17 percent.  In other words we are 80 percent confident that the true number of national forest visits lies between 173.5 million and 244.5 million.

 

 

 

 

 

 


 

 

CHAPTER 1:  SAMPLE DESIGN AND IMPLEMENTATION

The NVUM Process and Definition of Terms

 

To participate in the NVUM process, forests first categorized all recreation sites and areas into six basic categories called “site types”:  Day Use Developed Sites (DUDS), Overnight Use Developed Sites (OUDS), Wilderness, General Forest Areas (GFA), On-Forest Viewing Corridors (OFVC), and Off-Forest Recreation Activities.  Only the first four categories are considered “true” national forest visits and were included in the estimate provided.  Within these broad categories every open day of the year for each site/area was rated as either high, medium or low exiting recreation use.  Sites and areas that were closed or had “0” use was also identified.  Each day on which a site or area is open is called a site day and is the basic sampling unit for the survey.  Results of this forest categorization are shown in Table 1.  

 

A map showing all General Forest Exit locations and On-Forest Viewing Corridors was prepared.  Both the categorization and the map are archived with the NVUM data for use in future sample years.  NVUM also provided training materials, equipment, survey forms, funding, and the protocol necessary for the forest to gather visitor use information.

 

NVUM terms used in the site categorization framework are defined below:

 

Site day - a day that a recreation site or area is open to the public for recreation purposes.

 

Site types -- stratification of a forest recreation site or area into one of six broad categories as defined in the paper: Forest Service National Visitor Use Monitoring Process: Research Method Documentation, May 2001, English et al.  The six categories are Day Use Developed sites (DUDS), Overnight Use Developed Sites (OUDS), General Forest Areas (GFA), Wilderness (WILD), On-Forest View Corridors (OFVC), and Off-Forest Recreation Activities (Off Forest). 

 

Proxy – information collected at a recreation site or area that is related to the amount of recreation visitation received.  The proxy information must pertain to all users of the site, it must be an exact tally of use and it must be one of the proxy types allowed in the NVUM pre-work directions (fee receipts, fee envelopes, mandatory permits, permanent traffic counters, ticket sales, and daily use records).

 

Nonproxy – a recreation site or area that does not have proxy information.  At these sites a 24-hour traffic count is taken to measure total use for one day at the sample site.

 

Use level strata - for either proxy or nonproxy sites, each day that a recreation site or area was open for recreation, the site day was categorized as either high, medium or low exiting recreation traffic, or closed.  Closed was defined as either administratively closed or “0” use.  For example Sabino Picnic Area (a DUDS nonproxy site) is closed for 120 days, has high exiting use on open weekends (70 days) and medium exiting recreation use on open midweek days (175 days).  This accounts for all 365 days of the year at Sabino Picnic area.  This process was repeated for every developed site and area on the forest.   

 

 

Constraints On Uses of the Results

 

The information presented here is valid and applicable at the forest level.  It is not designed to be accurate at the district or site level.  The quality of the visitation estimate is dependent on the preliminary sample design development, sampling unit selection, sample size and variability, and survey implementation.  First, preliminary work conducted by forests to classify sites consistently according to the type and amount of visitation influences the quality of the estimate.  Second, visitors sampled must be representative of the population of all visitors.  Third, the number of visitors sampled must be large enough to adequately control variability.  Finally, the success of the forest in accomplishing its assigned sample days, correctly filling out the interview forms, and following the sample protocol influence the error rate.  The error rate and coefficient of variation will reflect all these factors.  The smaller the error rate, the better the estimate.  Interviewer error in asking the questions is not reflected in this error rate.

 

Some forest visitors were counted and included in the total forest use estimate but were not surveyed.  This included visitors to recreation special events and organization camps. 

 

The Forest Stratification Results

 

The results of the recreation site/area categorization and accomplished sample days done by this forest are displayed in Table 1.  This table describes the population of available site days open for sampling.  This information was obtained from work done by the forest prior to the actual surveys.  Every site and area on the forest was categorized as high, medium, low, or closed exiting recreation use.  This categorization was then used to randomly select sampling days for this forest.  The project methods paper listed on page 1 describes the sampling process and sample allocation formulas in detail.  Basically, at least eight sample days per stratum are randomly selected for sampling and more days are added if the stratum is very large.  Also displayed on the table is the percentage of sample days per stratum accomplished by the forest. 

 

 

 

 


Table 1.  The population of available site days open for sampling and the percentage of days sampled within each stratum on the Caribbean National Forest. 

 

 

Nonproxy

Proxy

Strata

Total days in nonproxy population

Days sampled

#       percent

Total days in proxy population

Days sampled

 #         percent

OUDS H

0

            

    

            

OUDS M

0

              

 

 

OUDS L

0

              

 

 

DUDS H

122

9          7.4

 365

4          1.1

DUDS M

312

8          2.6

 

 

DUDS L

1,762

7          0.4

 

 

Wild H

 0

           

 

 

Wild M

  0

            

 

 

Wild L

    0

             

 

 

GFA H

0

0         

  

 

GFA M

108

8          7.4

 

 

GFA L

2,820

9          0.3

 

 

TOTALS

  5,124   

41

  365

 4

 

 

 

CHAPTER 2:  VISITATION ESTIMATES

Visitor Use Estimates

 

Nationally there were 209 million national forest visits plus or minus 17 percent error rate at the 80 percent confidence level.  These visitors participated in 257 million site visits that included 14.3 million Wilderness visits.  Additionally, another 258 million people enjoyed viewing national forest scenery from non-Forest Service managed travel ways.  A national report with additional information is available (http://www.fs.fed.us/recreation/recuse/recuse.shtml).

 

Region 8, the “Southern” region includes national forest units in the states of Alabama, Arkansas, Florida, Georgia, Kentucky, Louisiana, Mississippi, North Carolina, Puerto Rico and the Virgin Islands, South Carolina, Tennessee, Texan and Virginia.  The region received 25.0 million national forest visits +/-29.4 percent at the 80 percent confidence level.  As shown in Table 2, four national forests in region 8 were sampled in the first year of the project.  The results from these forests were then expanded to estimate total regional recreation use as explained in the project methods paper listed on page one.

 

The Caribbean National Forest participated in the National Visitor Use Monitoring (NVUM) project from January 1 through December 31, 2000.  The main contact person was Blanca Ruiz.  The surveys were accomplished using four different Forest Service employees. The forest was assigned 52 sample days and accomplished 96 percent of these (missed 2 days).  The forest coordinator estimates the traffic counters were accurate at least 75 percent of the time. 

 

Recreation use on the Caribbean National Forest for calendar year 2000 was estimated at 469 thousand national forest visits +/- 63.5 percent at the 80 percent confidence level.  There were 850 thousand site visits, an average of 1.81 site visits per national forest visit.  This forest has no wilderness areas.

 

A total of 1,973 visitors were contacted on this forest during the sample year.  Of these, 32 percent refused to be interviewed.  Of the 1,353 people who agreed to be interviewed, about 52 percent were not recreating, including 1 percent who just stopped to use the bathroom, 12 percent who were working, 37 percent were just passing through and 3 percent citing some other reason.  About 48 percent of those interviewed said their primary purpose on the forest was recreation and 76 percent of them were exiting for the last time.  Of the visitors leaving the forest agreeing to be interviewed, about 36 percent were last exiting recreation visitors (our target interview population).

 

 

Table 2.  Annual recreation use estimates by forest for region 8. 

 

 

National Forest Visits

Site Visits

Wilderness Visits

Forest

Visits

(millions)

Error

Rate

Visits (millions)

Error Rate

Visits

 

Error

Rate

Florida

1.98

19.24

2.60

19.92

69,138

64.63

George Washington-Jefferson

2.97

14.73

3.44

14.231

69,406

33.47

Ouachita

1.25

16.60

1.54

17.50

28,568

35.83

Caribbean

0.47

63.50

0.85

44.52

0

0

 


Description of Visitors

 

Basic descriptors of the forest visitors were developed based upon those visitors interviewed then expanded to the national forest visitor population.  Sixty-three percent of the national forest visitors were male and 37 percent were female (Table 3).   About 17.5 percent of the visitors were under age 16 and not interviewed.  About 0.3 percent of the visitors were over 70 years old and the largest age group was 31-40 .   See Table 4 for a complete age group breakout.

 

 

Table 3.  Gender distribution of Caribbean National Forest visitors.

 

Gender

63  percent males

37  percent females

 

 

 

 

Table 4.  Age distribution of Caribbean National Forest visitors.

 

Age Group

Percent in group

Under 16

17.5

16-20

3.8

21-30

20.3

31-40

23.1

41-50

18.4

51-60

11.9

61-70

 4.4

Over 70

0.3

 

 

Visitors categorized themselves into one of  7 race/ethnicity categories.  Over half (58 percent) of visitors were ethnically Hispanic.    Table 5 gives a detailed breakout by category.

 

 

Table 5.  Race/ethnicity of Caribbean National Forest visitors.

 

Category

Total  percent

national forest visits

Black/African American

0.8

Asian

0.7

White

35.8

American Indian/Alaska Native

0.2

Native Hawaiian or Other Pacific Islander

1.1

Spanish, Hispanic, or Latino

58.5

Other

2.8

 

 

About eleven percent of forest visitors were from another country.  The survey did not collect country affiliation.  Visitors most frequently reported zip codes are shown in Table 6.  The forest can determine what percent of local visitor use they have by comparing the local forest zip codes to those listed.  The zip code data for the forest will also soon be available on a database.  This information can be used with programs such as “fipzip” for more extensive analysis.

 

Table 6.  Zip codes of Caribbean National Forest recreation visitors.

 

Zip Code

Frequency

 Percent

00729

12

 2.9

00926

12

2.9

00985

11

2.6

00745

10

2.4

00725

9

2.1

00738

9

2.1

00778

8

1.9

00735

6

1.4

00773

6

1.4

00918

6

1.4

00969

6

1.4

00949

5

1.2

00956

5

1.2

00976

5

1.2

00979

5

1.2

00987

5

1.2

00603

4

1.0

00721

4

1.0

 

 

Average number of people per vehicle and average axle count per vehicle in survey

 

There was an average of 3.19 people per vehicle on the forest with an average of 2.09 axles per vehicle.  This information in conjunction with traffic counts was used to expand observations from individual interviews to the full forest population of recreation visitors.  This information is useful to forest engineers and others who use vehicle counters to conduct traffic studies. 

 


 

 

CHAPTER 3: DESCRIPTION OF THE VISIT

 

Through the interview process a description of what visitors did during their national forest visit was also developed.  This basic information includes participation in various recreation activities, length of stay on the national forest and at recreation sites, visitor satisfaction with national forest facilities and services, and economic expenditures. 

 

The average length of stay on Caribbean National Forest for a national forest visit was about 22 hours.  Only about two  percent of visitors stayed overnight on the Forest.  

 

In addition, visitors reported how much time they spent on the specific recreation site at which they were interviewed.   Average time spent varied considerably by site and is displayed in Table 7.  

 

 

Table 7.  Caribbean National Forest site visit length of stay (in hours) by site/type.

 

Site Visit Average

DUDS

OUDS

Wilderness

GFA

2.4

1.5

No overnight use

No wilderness on forest

2.6

 

 

The average Caribbean National Forest visitor went to 1.8 sites during their National Forest visit.   Forest visitors sometimes go to just one National Forest site or area during their visit.  For example, downhill skiers may just go the ski area and nowhere else.  Fifty-four percent  of visitors went only to the site at which they were interviewed.

 

During their visit to Caribbean National Forest the top five recreation activities of the visitors were viewing wildlife and natural features, visiting a nature center, general relaxation, hiking/walking, and visiting historic sites (see Table 8).  Each visitor also indicated which of these activities was their  primary activity for there current recreation visit to the Forest.   The top primary activities were viewing natural features, visiting a nature center, and hiking (see Table 8).   The results of the NVUM activity analysis DO NOT identify the types of activities visitors would like to have offered on the national forests.  It also does not tell us about displaced forest visitors, those who no longer visit the Forest because the activities they desire are not offered


 

Table 8.  Activity participation and primary activity for the Caribbean National Forest. 

 

Activity

 

 Percent participation

 Percent who said it was their primary activity

   Camping in developed sites (family or group)

1

0

Primitive camping

0

0

Backpacking, camping in unroaded areas

3

0

Resorts, cabins and other accommodations on Forest Service managed lands (private or Forest Service run)

1

0

Picnicking and family day gatherings in developed sites (family or group)

14

1

**Viewing wildlife, birds, fish, etc on national forest system lands

91

5

**Viewing natural features such as scenery, flowers, etc on national forest system lands

95

60

Visiting historic and prehistoric sites/area

42

1

Visiting a nature center, nature trail or visitor information services

63

8

Nature Study

17

1

General/other- relaxing, hanging out, escaping noise and heat, etc,

39

7

Fishing- all types

25

 0

Hunting- all types

0

0

Off-highway vehicle travel (4-wheelers, dirt bikes, etc)

1

0

Driving for pleasure on roads

39

3

Snowmobile travel

0

0

Motorized water travel (boats, ski sleds, etc)

0

0

  Other motorized land/air activities (plane, other)

0

0

Hiking or walking

56

10

Horseback riding

25

0

Bicycling, including mountain bikes

0

0

Non-motorized water travel (canoe, raft, etc.)

7

3

Downhill skiing or snowboarding

0

0

Cross-country skiing, snow shoeing

0

0

Other non-motorized activities (swimming, games and sports)

2

0

Gathering mushrooms, berries, firewood, or other natural products

3

1

* less than 1 percent participation             

 ** first version of survey form used October through March had these two viewing categories combined as viewing scenery

 

 

Use of constructed facilities and designated areas

 

Twenty-five percent of the last exiting recreation visitors interviewed were asked about the types of constructed facilities and special designated areas they used during their visit.  The most used facilities were: forest roads, picnic areas, trails, visitor centers, and swimming areas.   The most used specially designated areas were wilderness areas.   Table 9 provides a summary of facility and special area use. 

 

Table 9.  Percentage use of facilities and specially designated areas on the Caribbean National Forest.

 

Facility/ Area Type

 Percent who said they used

(national forest visits)

Developed campground

1

Swimming area

20

Hiking, biking, or horseback trails

59

Scenic byway

5          

Designated Wilderness

 0

Visitor center, museum

33

Forest Service office or other info site

9

Picnic area

18

Boat launch

5

Designated Off Road Vehicle area

0

Other forest roads

18

Interpretive site

10

Organization camp

0

Developed fishing site/ dock

0

Designated snowmobile area

0

Downhill ski area

0

Nordic ski area

0

Lodges/Resorts on National Forest System land

0

Fire Lookouts/Cabins Forest Service owned

0

Designated snow play area

0

Motorized developed trails

0

Recreation residences

0

 

 


 

Economic Information

 

Twenty-five percent of visitors interviewed were asked about the primary destination of their recreation trip.  Since some people may incorporate a visit to the national forests as only part of a larger trip away from home, not all visitors chose the national forest as their primary destination.  Fourteen percent of  national forest visitors said the forest was their primary trip destination.

 

Visitors were asked to select one of several substitute choices, if for some reason they were unable to visit this national forest.  Their responses are shown in Table 10.  Fourteen percent of the visitors would have gone somewhere other than the forest to pursue the same activity, while sixty-two percent would have come back to the forest another time. 

 

The average recreation visitor on the forest was away from home on their trip for 44 hours.   Eighty-six percent went to just the national forest on their trip and 14 percent said they had gone to other places such as other national forests, parks or recreation areas. 

 

In the 12 months prior to their interview the visitors had visited the forest 1.2 times to participate in their identified main activity. 

 

 

Table 10.  Substitute behavior choices of visitors on Caribbean National Forest.

 

Substitute Choice

Percent who would have…

Gone somewhere else for the same activity

14

Gone somewhere else for a different activity

17

Come back another time

63

Stayed home

 4

Gone to work at their regular job

0

None of these

2

 

 

 

Average yearly spending on outdoor recreation

 

In a typical year, visitors to the forest spent an average of $2,330 on all outdoor recreation activities including equipment, recreation trips, memberships, and licenses. 

 

 

Visitors average spending on a trip to Caribbean National Forest

 

Visitors estimated the amount of money spent they spent within a 50 mile radius of the recreation site at which they were interviewed during their recreation trip to the area (which may include multiple national forest visits, as well as visits to other forests or parks).   Table 11 shows average estimated expenditures by ten categories.  These expenditures are higher than the true average spending per person per national forest visit.  To obtain a correct average spending per national forest visit, these figures would have to be reduced to account for spending that is attributable to visits to other areas, and for visitors who make several separate national forest visits during their stay in the area.  It is recommended that forests work with economists in their forest and region to obtain the correct spending profiles and estimate the economic impacts of this spending.

 

Table 11.  Average per person national forest trip expenditures on the Caribbean National Forest within 50 miles of recreation site.

 

Expenditure Category

 

Average expenditure

                               $00.00

Government owned lodging

1.48

Privately owned lodging

97.23

Food/drink at restaurants and bars

17.67

Other food and beverages

 3.18

Gasoline and oil

 7.54

Other transportation (plane, bus, etc.)

46.76

Activities (including guide fees and equipment rental)

2.24

Entry, parking, or recreation use fees

0.68

Souvenirs/ clothing

22.82

Any other expenses

1.64

 

 

 

Visitor Satisfaction Information

 

Twenty-five percent of visitors interviewed on the forest rated their satisfaction with the recreation facilities and services provided.  Although their satisfaction ratings pertain to conditions at the specific site or area they visited, this information is not valid at the site-specific level.  The survey design does not allow enough responses for every individual site or area on the forest to draw these conclusions.  Rather, the information is generalized to overall satisfaction with facilities and services on the forest as a whole. 

 

Visitors’ site-specific answers may be colored by a particular condition on a particular day at a particular site.  For example, a visitor camping in a developed campground when all the forest personnel are off firefighter and the site has not been cleaned.  Perhaps the garbage had not been emptied or the toilets cleaned during their stay, although the site usually receives excellent maintenance.  The visitor may have been very unsatisfied with the cleanliness of restrooms. 

 

In addition to how satisfied visitors were with facilities and services they were asked how important that particular facility or service was to the quality of their recreation experience.  The importance of these elements to the visitors’ recreation experience is then analyzed in relation to their satisfaction.  Those elements that were extremely important to a visitor’s overall recreation experience and the visitor rated as poor quality are those elements needing most attention by the forest.  Those elements that were rated not important to the visitors’ recreation experience need the least attention.

 

Tables 12 and 13 summarize the visitor’s satisfaction with the forest facilities and services by site type.  In Table 12 you can see that visitors said the condition of forest roads is important (4.7 to the quality of their recreation experience and they rated their satisfaction with the condition of trails on the forest as average (3.7).   The item by response category column in the second column of the table gives more information about how visitors answered the satisfaction question.  For example, for condition of forest roads 2 percent rated their satisfaction with trail condition as fair, 12 percent as average, and 48 percent and good.  This means you can increase visitor satisfaction by improving the condition of the forest trails.

 

 

Table 12.  Satisfaction of visitors at Day Use Developed Sites on the Caribbean National Forest.

 

Item Name

 

Item by percent response category

by*

P        F        A        G        VG

Mean **

Satisfaction

Of visitors

Mean**

Importance

To visitors

Scenery

   0           0          0            2         98   

5.0

4.9

Available parking

   1           4         14         17         64

4.4

4.7

Parking lot condition

   0           0         10         43         47

4.4

4.3

Cleanliness of restrooms

   10         0         12         10         68      

4.3

4.9

Condition of the natural environment

   0           0           0           7         93

4.9

4.9

Condition of developed recreation facilities

   4           0         9          31         56

4.3

4.8

Condition of forest roads

  12          2        12          48         26

3.7

4.7

Condition of forest trails

    0          4          5          50         41

  4.3

4.7

Availability of information on recreation

    7          2          8          42         41

4.1

4.8

Feeling of safety

    0          0           5         21        74

4.7

4.9

Adequacy of signage

    5          4          13        37        41

4.1

4.7

Helpfulness of employees

   0           0          10        16        74

4.6

4.8

Attractiveness of the forest landscape

   0           0           0           6        94

4.9

4.8

Value for fee paid

   0           0           1           1        98

4.9

4.5

* Scale is: P= poor  F = fair   A = average  G = good  VG = very good

** Scale is: 1= not very satisfied /important   2 = somewhat satisfied/ important  3 = moderately satisfied/ important   4 = satisfied/ important    5 = very satisfied/ important

 

 

Table 13 summarizes the visitor’s satisfaction with the general forest areas. 

 

 

   Table 13.  Satisfaction of visitors in General Forest Areas on Caribbean National Forest.

 

Item Name

 

Item by percent response category

by*

P        F        A        G        VG

Mean **

Satisfaction

of visitors

Mean**

Importance

to visitors

Scenery

    0           0            2           6            92

4.9

5.0

Available parking

    2           2            9         19            68

4.5

4.4

Parking lot condition

    10          0         14         35           41

4.0

4.3

Cleanliness of restrooms

    17          2         16        17            48

3.8

4.9

Condition of the natural environment

     0           0           0         10           90

4.9

5.0

Condition of developed recreation facilities

    0           0           18         27           55

4.4

4.3

Condition of forest roads

    6           1           15         33          45

4.1

4.6

Condition of forest trails

    1            0          13           9          77

4.8

4.6

Availability of information on recreation

    6            0         27           3          64

4.2

4.6

Feeling of safety

    1             0           5          10        84

4.8

4.7

Adequacy of signage

    3             0           5          16        76

4.6

4.8

Helpfulness of employees

    3             0           6          16        75  

4.6

4.6

Attractiveness of the forest landscape

     0           0           0             6        94

4.9

4.9

Value for fee paid

   17             0           0           4        79

4.3

4.9

* Scale is: P = poor   F = fair   A = average   G = good   VG = very good

** Scale is: 1= not very satisfied /important   2 = somewhat satisfied/ important   3 = moderately satisfied/ important   4 = satisfied/ important    5 = very satisfied/ important

 


Crowding

 

Visitors rated their perception of how crowded the site or area they were recreating in felt to them.  This information is useful when looking at the type of site the visitor was using since someone visiting a designated Wilderness may think 5 people is too many while someone visiting a developed campground may think 200 people is about right.  Table 14 summaries mean perception of crowding by site type on a scale of 1 to 10 where 1 means hardly anyone was there, and a 10 means the area was perceived as overcrowded. 

 

Table 14.  Perception of crowding by visitor on the Caribbean National Forest by site type (site visits).

 

Perception of crowding

 

Day Use Developed Sites

General Forest Areas

10 Over crowded

0

2

9

0

1

8

 6

2

7

11

28

6

10

7

5

35

24

4

10

17

3

 2

15

2

17

 2

1   hardly anyone there

8

 1

 

Other comments from visitors

 

Visitors were asked if there were any accommodations or assistance that the forest could offer that would be helpful to the visitor and anyone in their group to improve their recreation experience.  Following are comments received.

 

   Table 15.  List of comments received from visitors on the Caribbean National Forest. 

 

Site Name

Is there any other accommodation or assistance we could offer?  Comments

La Coca Falls

More info on what to see & do.

Map desired (power out).

Signs, telescopes

Full hiking trail map.

Palo Colorado Picnic Area

More BBQ's for cooking or fix existing ones

Drinking water available along the trails

Barbeque Pits

BBQ in every spot, places to buy food.

Yokahu Tower

More signs in the trail

More information

 Limited parking facilities

More parking in the Picnic Area

 Interpretation of site

Information regarding tours, more publicity.

Water in bathroom sinks

In yolzohu Tower at the top a sign describing the view, towns, features, etc

PR 191 North  Km 4.2 N of El Portal

Improve picnic area & cleanliness

Improve road conditions. 

Clean recreation area

Better roads, better restrooms

Give away free maps

Someone to explain different plants - could not make time of tour

Need safety in some parking area out of the way

Changing station - Big Tree Sign, a map at Big Tree

Oasis agen Mt. Brittony Coca

Binoculars at observation points & towers. 

Improve road conditions.

 Food stop in the forest

More police or ranger presence in La Loca Falls

Better signage in HWY 3 on how to get into the Forest

Better signage in HWY 3 on how to get into forest

 Fix up the Gazeboes in the El Yungue Trail

Trash pickup please.

No phone available (public phones)

 

 

29 August 2001