National Forests ...

New Website on the Way

The Pacific Southwest Region is involved in a national effort to move all of our websites into a new standardized format. When the move is complete, all Forest Service websites will be organized similarly and have a common look and feel. This consistency will make it easier for you to find what you're looking for as you browse from one Forest Service website to the next.

Additionally, the technology behind our websites will increase our ability to meet your information needs in the future by allowing us to publish additional content to the website much more easily and in a more timely manner.

Portal Migration Q&As

Q: Will I be able to find what I am looking for with the new look?

A: The restructured website has been developed through months of planning based on a detailed audience analysis that reflects a "user-centered" focus for all Forest Service websites. The consistent "look & feel" will make it easier for you to find what you're looking for as you travel from one Agency website to the next. However, here are a couple of tips if you are having difficulty finding your favorite section or page:

• Use the Search. We now have a great Google search for this site.
• Take a look at the Site Map (upper, left corner right under the Search box). It shows the contents of our site in outline format.
• Send us questions and feedback by selecting the "Contact Us" link in the bottom, left corner on every page.

We continue to measure the portal's customer satisfaction and make meaningful adjustments to improve the portal experience for all users. Our goal is to make information and services available in the most effective and efficient way possible.

Q: Why did we change to this new look, what's the purpose, is it really necessary?

A: The new website is being implemented as required by Legislative, OMB, and USDA mandates. These mandates collectively insist that Agency websites be user-focused, consistent in design and navigation and implemented in the most efficient manner possible for the Agency.

Q: Is the site's look going to keep changing frequently?

A: The "look & feel" and organization of our website will remain intact for the next 12 months. Websites need continual improvement so there are very few, if any, that do not undergo at least a minor facelift at some point in their lifecycle. As noted previously, our goal is to make information and services easily available in a user-friendly format.