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OPERATIONS
The Northern Rockies Cache's Operations group consists of the Assistant Cache
Manager for Operations, 4 Material Handler Leaders, 1 Supervisory Small Engine
Mechanic, 1 permanent and 2 temporary Small Engine Mechanics, and 11 seasonal
Material Handlers.
Material Handler Leaders and the Supervisory Mechanic are responsible for
providing general supervision and leadership for all warehouse and shop
activity. The main warehouse activities include stock level maintenance,
kit building, shipping, demobilization, receipting of returns, quality assurance,
equipment maintenance and refurbishment, recycling, and monitoring of Cache service
contracts.
The Small Engine and Pump Repair Shop repairs and restores all of the
Cache's chainsaws, generators, tool sharpeners, and fire pumps. The
service is also available to field units.
During periods of high activity, temporary employees are brought into
the Cache to provide the general labor base. In addition, detailers are
brought in to supplement the higher skilled, leadership and demobilization
needs.
Inventory -
The Northern Rockies Cache maintains a $12,000,000 inventory. This
provides the initial 48-hour supply for 5000 firefighters and support personnel
plus ten Regional Mobile Cache Vans (NFES 82069). As the initial ramp-up
of support happens, the Cache establishes a supply logistics chain to maintain
the support and manage it as necessary.
Cache Catalogs:
Alphabetical Catalog
Numerical Catalog
Quality Assurance -
All Cache items must meet specific standards for use prior to being
classified as "Ready For Issue". New items and restock items
are checked for damage, proper packaging, and correct quantity upon receipt.
Refurbished items are checked for serviceability, cleanliness, and life expectancy
prior to repackaging in standard quantities, containers, and labeling. Items not
passing Quality Assurance standards are returned to the Refurbishing section to
correct any deficiencies or to be properly disposed if unserviceable.
Standards:
Fire Equipment Storage and Refurbishing Standards (2007)
Item Evaluations:
Kit Packing -
Kits are built to predetermined specifications. Most kits adhere to
national NFES standards, which are reviewed every two years by the NFES Kit
Committee. Other kits are unique to the Geographic Area, some of which
are modified from national standards.
The Kit Committee is a subset of the National Fire Equipment System
(NFES). It receives and examines proposals for new kits, or
changes in existing kits, from the interagency field community and
Interagency Support Caches. Committee proposals are then
distributed to the field for review, input and concurrence.
After field review, the Committee presents a draft final for feedback from
the National Cache Manager Committee, and then to the NFES group.
The NFES Committee makes the final decision before implementation.
Formal changes to standard packing lists are implemented prior to March 1
of the year following the decision.
Kits:
Kit Evaluation Form
Shipping -
Orders are processed as soon as possible with the objective to meet
desired incident timeframes. The resource order is received,
reviewed and revised if necessary by the Administrative group.
Items or quantities may be changed or substituted to correct errors
or prevent stock depletions. Once the order is ready, it passes
to the Shipping group to pick and prepare for transport. Occasionally
the Shipping group will discover a discrepancy which forces a modification
of the order by the dispatcher.
Generally, we strive for a two-hour dispatch of supplies for same-day
orders. As business activity increases with multiple on-going incidents,
it is reasonable to expect delays. During these high volume periods when
available supplies conflict with demand, priorities may be set by the Northern
Rockies Coordination Center or the Multi-Agency Coordination (MAC) groups.
These priorities are used to determine the customer's place in line for services:
Low priority equates only to a delay in delivery and not a lack of service.
Orders:
Cache Vans
Incident Ordering
Incident Ordering Checklist
Transportation:
Quick Look At The Cache Fleet
Returns -
Items issued from the Cache are expected to be returned: The only
exception are used consumable items having a single-use purpose. We
offer Cache Demobilization Specialists to assist customers in the return
process for large volumes of supply.
Customers receive full credit for the return of standard Cache items.
Items are received, inventoried and documented per incident. The items
are initially evaluated as either used or unused. Unused items are
immediately placed back into stock for reissue. Used items are sent to
various locations for repair and refurbishment.
"Non-standard" items are those not stocked or issued by the
Cache or do not meet NFES standards. Generally these are purchased
directly by the customer outside the Cache system. All items that are
deemed "non-standard" are offered back to the customer. If
the customer declines the offer, the items are set aside for use by
other incidents upon request, or placed on the excess list for
redistribution.
Note: Customers are not credited for the return of Non-standard items to the Cache.
Standards:
Returns
HAZMAT Haulback
Demobilization Procedures
Repair and Refurbishment -
The Cache's Refurbishment program is composed of a variety of activities in-house
or on contract, indoor and/or outdoor. The indoor refurbishing team focuses
on hand tools, sleeping pads, PPE (personal protective equipment, lanterns and
other similarly small items. The outdoor team handles the larger items and
items requiring extensive cleaning such as fire hose, water tanks, outdoor heaters
and tents. The Cache employs service agreements for a number of different
refurbishment and repair tasks. For most of the Cache items, the Cache applies
the Fire Equipment
Storage and Refurbishing Standards (2007). Otherwise, we incorporate
best business practices.
Small Engine and Pump Repair Shop
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