Additional Resources for New Employees and their Supervisors

Customer Call Centers/Help Desks

· ASC-Human Resources Management (HRM) Contact Center

Human Resources Issues and AgLearn

1-877-372-7248 (select option 2 and follow the prompts)

· ASC-Budget and Finance (B&F) Contact Center

Budget and Finance Issues                                                                          

1-877-372-7248 (select option 1 and follow the prompts)

· Chief Information Office (CIO) Customer Help Desk

Computer Issues

1-866-945-1354, TTY 1-800-877-8339

· GovTrip Help Desk

Travel Issues                                                                                                                      

1-877-372-7248 (select option 3 and follow the prompts)

Helpful Links

Chief's Letters

• Next Steps of the Safety Journey
• Forest Service Anti-Harassment Policy

Hosted Employees

• Definitions: Non-Traditional Organizations
• Clarifying Wellness Plans for Hosted Employees

AgLearn http://www.aglearn.usda.gov/

• USDA's online learning management system. Free online courses, books and videos; your training history; Individual Development Plans, and more. New employee accounts are created automatically shortly after onboarding (do not attempt to create your own account).
• Trainings in AgLearn (requires eAuthentication to access)
  • AgLearn+ Introduction
  • AgLearn+ IDP
  • Cultural Transformation at USDA - A Message From Secretary Vilsack
  • The No Fear Act
  • USDA Sponsor Onboarding Training
  • USDA Supervisor Onboarding Training