Digital Visions Enterprise Unit

Excels at capturing complicated business processes in simple concise descriptions and determining the best methods of automating those processes using advanced technology. Laura’s leadership skills are exemplary as she guides the Digital Visions Enterprise team to the best that they can achieve while also keeping the development costs within the project limits.

Laura served as a software developer in various capacities for 20 years. She maintains significant skills in Oracle with over 18 years of development experience and over 10 years in GIS development. She now utilizes her significant technology expertise to design, test and manage application development, execute overall project management, develop training documentation, instruct users, in addition to her responsibilities for managing the Digital Visions team.

Eric excels at leading groups through the process of identifying their project needs and as a project manager. He has the innate ability to see issues from various perspectives, and help find resolutions to obstacles as they arise. Eric is an excellent communicator. He maintains excellent skills in creating easy-to-understand documentation for applications, training, and helpdesk support. Eric is an expert in the use and application of complex GIS technologies. He maintains strong skills in the application and use of web based technologies. He has mastered video teleconference technology and currently leads the Digital Visions video teleconference user support team.

Tracy maintains deep expertise with application management, data management, geospatial development and data analysis. She is experienced with the complex task of extracting data from multiple sources and analyzing that data to address resource management issues. Tracy is an excellent communicator able to interact with Forest Service personnel to understand their technology needs. Using her outstanding communication skills, Tracy excels at training delivery and providing technical support.

Becky consistently surpasses client expectations by creating user-friendly web based technologies for internal and external communications. Becky is one of the Forest Service’s technological experts in the development of web-based technologies. She has the skills and abilities to create easy to use web applications that invite users to succeed in their use of technology.

Dick provides key project level support including programming, documentation and technical support. He excels at extracting data from various locations into a technology that the user can then access and modify for their requested purposes. Dick uses various Forest Service corporate software applications to develop streamlined and simple to use information technology business solutions. He provides conscientious technical support that continually receives exemplary reviews from Forest Service employees.

Bob is fluent with many technologies and how to weave them to work together in a way that is easy to use. He provides project level support with systems and databases. He is excellent with communicating with the users and answering their technology or business related questions in a manner that end users readily understand.

With a robust analytical background, Mary excels at understanding business processes and engineering business solutions. She is outstanding at assembling data to respond to key management questions both internal and external to the agency such as legislative inquiries. She continually demonstrates her communication skills and high service commitment in her delivery of user support.

Lauren demonstrates a high level of commitment to provide quality assistance to employees utilizing Digital Visions produced technologies. Her can-do attitude builds confidence in our users as she listens to questions and finds solutions in a comprehensive and prompt manner. Lauren also contributes a strong foundation in PC based application development technologies such as MS-Access and MS-Excel. When not providing user support or application development expertise, Lauren performs all of the administrative functions of the team including business analysis and handling financial transactions.

TJ is a new member of Digital Visions and brings to the team a wealth of knowledge about the implementation and management of the Video Conferencing systems in Alaska. She has expertise in Domino database development, computer and server support, video conferencing and web development. In the past TJ has been the "go to" person for a variety of technical support issues and will continue her high level of customer service and expertise as a member of the Digital Visions team.

Ivy is new to Digital Visions, and works on the video teleconference user support team. Ivy excels at assisting the Forest Service's video users with troubleshooting their video systems, and assisting them with all their video needs. Besides providing user assistance to video teleconferences, Ivy maintains a strong background in GIS mapping and database analysis. Ivy is able to assimilate new information quickly, and always thoughtfully approaches new assignments. The eager manner in which she addresses both her clients and her work reflects her desire to provide the best service possible.

Paul is an industry recognized expert in the development of Oracle applications. He blends his application development skills with his robust technology experience to accomplish projects for the Forest Service as well as projects in the private sector. In addition to his technical expertise, Paul is an excellent communicator which greatly enhances his ability to understand business processes and thus deliver products driven by business needs.