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  • What is (Acronyms and Definitions)
  • Overview of VIPR & the Vendor Application

    Overview of VIPR & the Vendor Application close

    1. VIPR is the Virtual Incident Procurement (VIPR) system that allows the Contracting Officers (COs) to create, award, and manage solicitations and agreements through an electronic procurement process. VIPR provides numerous tools for COs to use for incident blanket purchase agreements (I-BPAs), including creation of solicitations and amendments, collection and evaluation of offers, electronic award and modification of agreements, electronic management of contract files, and creation of Dispatch Priority Lists (DPLs).

    2. VIPR is a USDA Forest Service incident procurement system. The Department of Interior has decided not to use VIPR at this time, and there has been no expressed interest from State agencies to participate in VIPR.

    3. The VIPR vendor application is an interactive, Web-based application designed to provide vendors with a user friendly, intuitive vendor solution when using VIPR. The vendor application uses wizard technology to provide step-by-step instructions to assist vendors in adding their resources into VIPR, finding solicitations that match their resources, submitting quotes on solicitations and amendments, and updating their company and resource information.

      The vendor application is available for vendors responding to solicitations and modifications for:

      • Aircraft Rescue Firefighting Apparatus
      • All Terrain Vehicle
      • Chainsaw Repair Service
      • Chipper
      • Clerical Support Unit
      • Coach Bus
      • Communications Trailer
      • Copier
      • Crew Carrier Bus
      • Faller
        • Faller Module
        • Single Faller
      • Fuel Tenders
      • Generic*
      • GIS Unit
      • Heavy Equipment
        • Dozer
        • Excavator
        • Tractor Plow
        • Transport
      • Heavy Equipment with Water
        • Pumper Cat
        • Skidgine
        • Softtrack
      • Helicopter Operations Support Trailer
      • Mechanic with Service Truck
      • Miscellaneous Heavy Equipment
        • Feller Buncher
        • Mulcher/Masticator - Boom Mounted
        • Road Grader
        • Skidder
        • Strip Mulcher/Masticator
      • Mobile Laundry Unit
      • Mobile Sleeper Unit
      • Portable Toilet
      • Potable & Gray Water Trucks/Handwashing Station (Trailer Mounted)
        • Handwashing Station (Trailer Mounted)
        • Gray Water Truck
        • Potable Water Truck
      • Refridgerated Trailers
      • Rental Vehicle
        • Rental Passenger Vehicle
        • Rental Truck
      • Tent
        • Tent
        • Tent - Canopy
      • Vehicle with Driver
      • Water Handling
        • Engines
        • Water Tender (Support)
        • Water Tender (Tactical)
      • Weed Washing Units

      *Generic resources are used for various local equipment and services not listed on the National Solicitation Plan for I-BPAs, but may be identified on the Method of Hire (MOH) chart located in the Interagency Incident Business Management Handbook (IIBMH).

    4. The vendor application is available for vendors responding to solicitations and modifications for:

      • Aircraft Rescue Firefighting Apparatus
      • All Terrain Vehicle
      • Chainsaw Repair Service
      • Chipper
      • Clerical Support Unit
      • Coach Bus
      • Communications Trailer
      • Copier
      • Crew Carrier Bus
      • Faller
        • Faller Module
        • Single Faller
      • Fuel Tenders
      • Generic*
      • GIS Unit
      • Heavy Equipment
        • Dozer
        • Excavator
        • Tractor Plow
        • Transport
      • Heavy Equipment with Water
        • Pumper Cat
        • Skidgine
        • Softtrack
      • Helicopter Operations Support Trailer
      • Mechanic with Service Truck
      • Miscellaneous Heavy Equipment
        • Feller Buncher
        • Masticator (Boom Mounted)
        • Masticator (Track Mounted)
        • Road Grader
        • Skidder
      • Mobile Laundry Unit
      • Mobile Sleeper Unit
      • Portable Toilet
      • Potable & Gray Water Trucks/Handwashing Station (Trailer Mounted)
        • Handwashing Station (Trailer Mounted)
        • Gray Water Truck
        • Potable Water Truck
      • Rental Vehicle
        • Rental Passenger Vehicle
        • Rental Truck
      • Tent
        • Tent
        • Tent - Canopy
      • Vehicle with Driver
      • Water Handling
        • Engines
        • Water Tender (Support)
        • Water Tender (Tactical)
      • Weed Washing Units
      • *Generic resources are used for various local equipment and services not listed on the National Solicitation Plan for I-BPAs, but may be identified on the Method of Hire (MOH) chart located in the Interagency Incident Business Management Handbook (IIBMH).

    5. The implementation of resources into the vendor application will occur in phases. Resources scheduled for solicitation or re-solicitation in 2011 and beyond will be developed for use with the new vendor application in VIPR. All other remaining resources will be converted in 2013, so that Formatta will no longer be used after the 2013 season

    6. All types of soicitations are now using the vendor application

    7. The vendor app uses wizard technology to provide step-by-step instructions to assist you with adding your resources into VIPR, finding solicitations that match your resources, submitting quotes on solicitations and amendments, and updating your company and resource information. In addition, there are several resources are available to assist you with using the application, such as the online help within the application itself, as well as the VIPR Vendor Application Web page at http://www.fs.fed.us/business/incident/vendorapp.php.

    8. The Forest Service had asked you to give us your feedback in online surveys regarding VIPR customer service and support as well as VIPR system functionality and availability. A summary of the results from the online surveys, to include concerns, changes that have been implemented as a result of the feedback received, and actions for the furture is now available.

  • Contracting with the Forest Service on Fire / Incidents

    Contracting with the Forest Service on Fire / Incidents close

    1. For instructions on how to do incident procurement business with the Forest Service, please visit the AQM Incident Procurement Web site.

    2. Solicitations are posted to FedBizOpps (FBO) and start with the title of "VIPR I-BPA for". Every solicitation is different, so read them carefully.

    3. To view the solicitations planned for each year, you can access the National Solicitation Plan for I-BPAs.

    4. You can respond to any solicitation; however, there are a couple of caveats. First, awards are restricted to one I-BPA per piece of equipment; therefore you will not be awarded multiple awards for the same piece of equipment for the same purpose. Second, regions can only award to dispatch centers located in that region, therefore, you must respond to a solicitation that covers the geographic area of the dispatch centers where you wish to be dispatched. You must be able to respond by the date and time needed if you choose to respond to a solicitation in another geographic area.

    5. The BLM and the DOI are now acquiring goods and services electronically using the Internet. More information is available at the BLM Web site: http://www.blm.gov/natacq.

  • Contractor Performance Assessment Report System (CPARS)

    Contractor Performance Assessment Report System (CPARS) close

    1. The Forest Service implemented the use of the Department of Defense (DoD) Contractor Performance Assessment Report System (CPARS) on October 1, 2010. CPARS is a fully automated system. Individual I-BPA resource orders exceeding $150,000 must be entered into CPARS.

  • DUNS Number

    DUNS Number close

    1. Yes. As part of the incident procurement process used within the application, you will be asked to provide your DUNS number when you register in the application. The DUNS you enter MUST match the DUNS you use in your SAM record. Also, ensure you enter the correct DUNS when you register, because the VIPR system will use your DUNS number to ensure your resource/equipment information is unique to your company.

    2. The vendor application associates one eAuth account with only one DUNS number. If you work for more than one company, you will need to establish a separate level 2 eAuth account for each DUNS. For more information, visit http://www.fs.fed.us/business/incident/eauth.php.

      When you are working in the vendor application for Company A and need to switch to Company B, click on the Logout link to end your session and close the Web browser. Then, access the vendor application URL again and use your eAuthentication account for Company B to log into the application.

    3. When you first access the vendor application, the Registration wizard asks for your DUNS. When you register you are associating your company with your company DUNS, which MUST match the DUNS that is in your SAM record. Once you complete and exit the registration wizard, you cannot change your DUNS.

      If you incorrectly entered your DUNS, you will need to contact the Contracting Officer for your region to request a correction.

  • E-mail Address

    E-mail Address close

    1. You will need an e-mail address in order to use the vendor application. The VIPR system will electronically send you information regarding your vendor responses.

    2. You can obtain an e-mail address from your Internet service provider (ISP) or you can use one of the many free services available on the Web.

    3. When VIPR receives a response from a vendor, VIPR sends an e-mail message to the vendor acknowledging receipt of their submission. If you did not receive a confirmation e-mail message from VIPR when you submitted your quote, you may have supplied an incorrect e-mail address, so you will need to correct your e-mail address using the Edit Company Information wizard and then resubmit your quote.

  • System for Award Management (SAM) and VIPR

    System for Award Management (SAM) and VIPR close

    1. In order to do business with the Government, vendors MUST have an active SAM account—this includes VIPR vendors. VIPR vendors MUST ensure certain company information they provide in VIPR matches the same type of company information that is found in their SAM record. VIPR and SAM share the following vendor company information:

      • DUNS
      • Company Name
      • Company DBA
      • Company Address
      • Mailing Address

      Ensuring the above information matches in both systems is critical in order for payments to be made to vendors. To assist vendors with keeping their company information in sync across both systems, VIPR now has an interconnection with SAM, and VIPR will do validation checks against SAM data throughout various phases in the procurement process.

    2. You must access your SAM account at least once every 12 months to validate or update your information and keep your SAM account active. The Government cannot make payments to vendors with an expired or inactive SAM account. For VIPR, if your SAM record has expired, you will need to re-activate your SAM record in order to be eligible to receive awards or to be able to respond to modifications to existing agreements you have.

    3. A vendor's DUNS used in VIPR MUST match the DUNS in that vendor's SAM record. VIPR now has an interconnection with SAM, so when a vendor registers in the VIPR vendor application, VIPR will display the company name and DBA from SAM so the vendor can verify they entered the DUNS correctly.

    4. If a vendor has a new SAM record that is "In Progress" or "Submitted," then it is still being processed by SAM and is not available for other applications, yet, i.e. VIPR. Therefore, VIPR must treat this situation as if the DUNS is not associated with a SAM record, and the vendor will get a "DUNS not found in SAM" error message when registering in the VIPR vendor application. The vendor will NOT be able to proceed through the registration UNTIL their SAM record has finished processing in SAM and has an "Active" status.

      Note that SAM will send an email notifying the vendor when their SAM record is "Active" in SAM. Once the vendor receives the email from SAM, the vendor will need to wait an additional 24 hours before their SAM information will be available to VIPR. Then, the vendor should be able to complete their registration in the VIPR vendor application.

    5. This button displays a VIPR/SAM Company Information Comparison popup window, which lists the vendor's Company Name, Company DBA, Company (Physical Address), and Mailing Address found in VIPR and in SAM. If there is a difference between the information in the two systems, then it is highlighted and the vendor can use the Import button to pull the information from SAM into VIPR.

    6. A vendor's company name, DBA, company address, and mailing address are information that is shared across both the VIPR and SAM systems. Once this specific company information is pulled into VIPR from SAM, you will be unable to edit the information in the vendor application. (Note that this company information can be pulled into the vendor application when you first register in the vendor application or when you use the "View/Import from SAM" button.) If you have changes to this type of company information, you will need to make the changes in your SAM record and then use the "View/Import from SAM" button to pull those changes into VIPR.

    7. Vendors can use the "View/Import from SAM" button anytime. It is especially important for vendors to use the "View/Import from SAM" button if they have made changes to their company name, DBA, and/or address information in their SAM record, because they will need to import those changes into VIPR.

    8. No, you cannot import information from VIPR into SAM. Importing can only occur from SAM into VIPR and is only done for these shared fields: Company Name, Company DBA, Company (Physical) Address, and Mailing Address.

      You can still use the vendor application to edit any of your other company information that is not shared with SAM, such as your first and last name, phone numbers, e-mail address, business status, Labor Surplus Area, Discount Terms, Supporting Information, and AGAR information.

    9. No. The only company information shared across both the VIPR and SAM systems is your company name, DBA, company address, and mailing address. Only data for those fields is pulled from SAM into VIPR. All of the other company information captured in the vendor application requires you to input the information.

    10. If your SAM record has expired and you have submitted quotes to solicitations, you will need to update your SAM record to re-activate it in order to be eligible to receive awards. If you have existing agreements, you will be unable to respond to modifications to the agreements until your expired SAM record is re-activated.

    11. If you made changes to your Company Name, Company DBA, Company (Physical Address), and Mailing Address in your SAM record, then you will need to use the "View/Import from SAM" button in the vendor application to pull those changes into VIPR from SAM. After using the import button, if you still do not see your changes, then it may be that the SAM system has not processed your changes in your SAM record, yet. Please note that VIPR does not have any control over when the SAM system processes changes made to your SAM record.

    12. To assist vendors with keeping their company information in sync between VIPR and SAM, VIPR will do validation checks against SAM data throughout various phases in the procurement process:

      • When a vendor registers in the VIPR vendor application, VIPR will display the company name and DBA from SAM so the vendor can verify they entered the DUNS correctly.
      • If a vendor's SAM record is expired or their company information in VIPR does not match what is in SAM, then the vendor will be ineligible to receive awards to quotes submitted on solicitations.
      • If a vendor has changed their company information in SAM and they have not updated that company information in VIPR to reflect those changes, then the vendor will be unable to respond to modifications to their agreement until they import their updated company information from SAM into VIPR. (The vendor application provides vendors with a "View/Import from SAM" function.)
      • If a vendor's SAM record has expired since receiving their award, then the vendor will be unable to respond to modifications to their agreement until they get their SAM record re-activated.
    13. You are required to complete the Reps and Certs in SAM at https://www.sam.gov BEFORE you submit a quote.

    14. Currently, you cannot attach documents to your quote in the vendor application. Therefore, you MUST complete the Reps and Certs in SAM at https://www.sam.gov BEFORE you submit a quote

    15. No. Once you have submitted your Reps and Certs with a quote for a solicitation, then you will not need to resubmit that information if you resubmit your quote.

    16. If you change banks or accounts, you MUST update your information in SAM. Also, you MUST notify your Contracting Officer of any banking updates that you made to SAM, so that your CO can ensure your information is updated for payment purposes.

  • USDA eAuthentication

    USDA eAuthentication close

    1. Yes. If you wish to obtain a Forest Service preseason incident agreement (either new or existing), you MUST HAVE a Level 2 eAuthentication account.

    2. Please see the VIPR eAuthentication Web site, under "When To Obtain an eAuth Account."

    3. You must have a Level 2 eAuthentication account in order to use VIPR.

    4. The Forest Service has prepared eAuthentication instruction guides to assist you in obtaining your eAuthentication account. Please see the VIPR eAuthentication Web site for access to those guides.

    5. The vendor application associates one eAuth account with only one DUNS number. If you work for more than one company, you will need to establish a separate level 2 eAuth account for each DUNS. This process has been validated by the eAuth System Helpdesk.

      When you are working in the vendor application for Company A and need to switch to Company B, click on the Logout link to end your session and close the Web browser. Then, access the vendor application URL again and use your eAuthentication account for Company B to log into the application.

    6. If you have an existing eAuthentication account, but are unsure if it is a Level 2 account, please see "USDA eAuthentication for Vendors: Upgrading from a Level 1 to a Level 2 Account," on the VIPR eAuthentication Web site for instructions on how to determine what type of account you have.

    7. Yes. USDA Level 2 eAuthentication accounts are universal and work with all USDA agencies.

    8. eAuthentication is a permissions process that allows only personnel within a company with signatory authority to submit a proposal or agree to a modification. VIPR will not accept any documents requiring vendor signature without eAuthentication.

    9. If possible, you should do a screenshot or document where you are in the process or any errors you are getting. For assistance, contact the Forest Service Incident Business Solutions / VIPR Help Desk at (866) 224-7677. Press Option 3 for VIPR / eAuth. The Helpdesk is available 24 hours a day, 7 days a week.

    10. You will need to have your password reset. To reset your password, contact the Forest Service Incident Business Solutions / VIPR Help Desk at (866) 224-7677. Press Option 3 for VIPR / eAuth. The Helpdesk is available 24 hours a day, 7 days a week.

    11. Once you obtain an eAuthentication account, you will need to use your eAuth account at least once every 90 days to keep your account from being deactiviated. Even if you do not have any work to do in the vendor application, just access the vendor application and log into the vendor application using your eAuth username and password, which will keep your eAuth account active.

  • Getting Started with the Vendor Application

    Getting Started with the Vendor Application close

    1. You will use the vendor application when responding to any I-BPA solicitation.

      In order to do business with the government, you MUST meet all of the requirements listed on the AQM Incident Procurement Web site.

    2. Vendors with the following equipment will need to start using the vendor application during the appropriate I-BPA solicitation year:

      Solicitation Year 2014

      • Clerical Support Unit
      • Communications Trailer
      • Crew Carrier Bus
      • Faller
        • Faller Module
        • Single Faller
      • Fuel Tenders
      • GIS Unit
      • Heavy Equipment
        • Dozer
        • Excavator
        • Tractor Plow
        • Transport
      • Helicopter Operations Support Trailer
      • Mechanic with Service Truck
      • Tent
        • Tent
        • Tent - Canopy
      • Vehicle with Driver

      Solicitation Year 2013

      • Heavy Equipment with Water
        • Pumper Cat
        • Skidgine
        • Softtrack
      • Refrigerated Trailer
      • Water Handling
        • Engines
        • Water Tender (Support)
        • Water Tender (Tactical)
      • Weed Washing Units

      Solicitation Year 2012

      • Aircraft Rescue Firefighting Apparatus
      • All Terrain Vehicle
      • Chainsaw Repair Service
      • Chipper
      • Coach Bus
      • Copier
      • Generic*
      • Miscellaneous Heavy Equipment
        • Feller Buncher
        • Mulcher/Masticator – Boom Mounted
        • Road Grader
        • Skidder
        • Strip Mulcher/Masticator
      • Mobile Laundry Unit
      • Mobile Sleeper Unit
      • Portable Toilet
      • Potable & Gray Water Trucks/Handwashing Station (Trailer Mounted)
        • Handwashing Station (Trailer Mounted)
        • Gray Water Truck
        • Potable Water Truck
      • Rental Vehicle
        • Rental Passenger Vehicle
        • Rental Truck

      *Generic resources are used for various local equipment and services not listed on the National Solicitation Plan for I-BPAs, but may be identified on the Method of Hire (MOH) chart located in the Interagency Incident Business Management Handbook (IIBMH).

      For a complete list of the equipment that supports I-BPAs, view the National Solicitation Plan for I-BPAs.

    3. The vendor application uses wizard technology to provide step-by-step instructions to assist you with adding your resources into VIPR, finding solicitations that match your resources, submitting quotes on solicitations and amendments, and updating your company and resource information. In addition, there are several resources are available to assist you with using the application, such as the online help within the application itself, as well as the VIPR Vendor Application Web page at http://www.fs.fed.us/business/incident/vendorapp.php.

    4. Yes. The vendor application is a Web-based application that you will log into using your eAuthentication username and password. For more information, go to http://www.fs.fed.us/business/incident/vendorapp.php.

    5. With the 2014 solicitations, there have been some changes on the resource attributes required for the resources, so you will need to manually re-enter your resources into the vendor application to ensure you complete all of the resource form fields required for your resources.

    6. IE8 is the preferred browser; however, users have had limited success using Firefox, Chrome, and Safari.

    7. Yes. The vendor application is a Web-based application that works with Safari, which is a Mac-compatible Web browser. However, because Safari is not a Forest Service-supported browser, the VIPR Helpdesk cannot provide support for Mac users.

    8. The vendor application associates one eAuth account with only one DUNS number. If you work for more than one company, you will need to establish a separate level 2 eAuth account for each DUNS. For more information, visit http://www.fs.fed.us/business/incident/eauth.php.

      When you are working in the vendor application for Company A and need to switch to Company B, click on the Logout link to end your session and close the Web browser. Then, access the vendor application URL again and use your eAuthentication account for Company B to log into the application.

  • Adobe Reader

    Adobe Reader close

    1. Adobe Reader is free. You can download the software at http://get.adobe.com/reader.

  • Training

    Adobe Reader close

    1. The application uses wizards to help walk vendors through the steps for using the different features of the application. In addition, there is online help available within the application.

      If you need assistance with basic computer questions, check into these resources:

  • Solicitations for Resources

    Solicitations for Resources close

    1. Draft specifications are developed by technical specialists nationwide, and distributed to incident support personnel for review and comment. In addition, the solicitations are posted to FedBizOpps (FBO) for vendor review and comment. Specifications are then approved by Washington Office Fire and Aviation Management (FAM) and Acquisition Management (AQM).

    2. No. The Government is not responsible for certifying or maintaining qualification records for contractors or contractor employee(s).

    3. When VIPR receives a response from a vendor, VIPR sends an e-mail message to the vendor acknowledging receipt of their submission. If you did not receive a confirmation e-mail message from VIPR when you submitted your response, you may have supplied an incorrect e-mail address, so you will need to correct your e-mail address through the Edit Company Information wizard.

    4. You must choose a dispatch office within the region that the solicitation was issued. To help you select an appropriate dispatch center, the lists of dispatch centers available in the Quote a Solicitation wizard are now specific only to the Region where the solicitation was issued. Instructions for selecting a dispatch center can be found at http://www.fs.fed.us/business/incident/vendorsupport.php.

    5. Yes; however, you will only be able to select from a list of dispatch centers that are specific to the solicitation. To do this, you would select a different dispatch center for each resource that you include in your quote. DO NOT submit separate quotes to the solicitation for each of the dispatch centers, as your latest quote will override any previous quotes.

    6. Draft specifications are developed by technical specialists nationwide, and distributed to incident support personnel for review and comment. In addition, the solicitations are posted to FedBizOpps (FBO) for vendor review and comment. Specifications are then approved by Washington Office Fire and Aviation Management (FAM) and Acquisition Management (AQM).

    7. If are unsure what to enter in the Equipment ID field, you can enter any one of the following:

      • Your call sign
      • License plate number
      • Last 5 to 10 digits of the VIN
      • Short ID that is meaningful to you

      If you use letters in your data entry, use capital letters.

    8. For all 2011 and 2012 resources, the VIN/Unique ID label for the resource information changed to be VIN, Unique ID, or Serial Number. This label change will more accurately reflect the type of identification information that should be captured by the vendor for their resources.

    9. For resources that should have a VIN, to ensure VINs are entered correctly and are valid VINs, VIPR will validate VINs for newly created vendor resources. A valid VIN must meet the standardized VIN format based on the following National Highway and Traffic Safety Administration (NHTSA) guidelines:

      • Each VIN consists of seventeen characters.
      • Each character in each VIN shall be one of the letters in the set: [ABCDEFGHJKLMNPRSTUVWXYZ] or a numeral in the set: [0123456789]. NOTE: Three letters are not allowed: I, O, and Q
      • All seventeen places provided for in the VIN must be occupied by a character, i.e. no spaces or special characters
    10. Once a resource is submitted on a quote, you cannot change the VIN/Unique ID/Serial Number for that resource; however, you can create a new resource with the correct VIN/Unique ID/Serial Number and resubmit your quote using the new resource with the correct VIN/Unique ID/Serial Number. For instructions, see the Online Help in the vendor application.

    11. If you are an existing VIPR user, then once you have registered into the vendor application, you will see most, if not all, of your company information in the My Company tab in the application. However, for resources that are used for new solicitations, the vendors will need to re-enter their resource information into the vendor application. This is due to the fact that specifications for those resources may have changed requirements for the new solicitations.

    12. For solicitations that use the vendor application, FBO displays the solicitation information in a PDF format for you to view. However, to respond to the solicitation, you must use the vendor application. In the vendor application, click on the Open Solicitations link (or the Find Solicitations link), find the solicitation in the table, and then click on the start the quote icon to submit a quote for that open solicitation.

    13. Your company name in VIPR must match what is in the System for Award Management (SAM), which in turn should match your legal business name as registered with the IRS. A vendor's company name, DBA, company address, and mailing address are information that is shared across both the VIPR and SAM systems. This type of company information can be pulled into the vendor application when you first register in the vendor application or when you use the "View/Import from SAM" button on the My Company page in the vendor application. Once this specific company information is pulled into VIPR from SAM, you will be unable to edit the information in the vendor application. If you have changes to this type of company information, you will need to make the changes in your SAM record and then use the "View/Import from SAM" button to pull those changes into VIPR.

    14. After you submit a quote, if you click on the Resubmit icon (in the Action column), you will begin the editing process for that quote. Until you complete the quote process and sign and submit the quote in work, it will be labeled as "New Submission in Progress." You can delete a "New Submission in Progress" at any time until you actually submit the quote.

    15. You can withdraw a quote anytime UNTIL the quote is awarded. Once you withdraw your quote, if you change your mind, you will be able to resubmit your withdrawn quote UNTIL the solicitation closes. However, once the solicitation closes, you will need to contact the Contracting Officer who will determine if it's appropriate to put you into negotiations, which will allow you to resubmit your withdraw quote.

      Note that once a solicitation is fully awarded, your withdrawn quote option is no longer displayed in the My Quotes table.

    16. You will enter your DUNS+4 information into the vendor application through the Edit Company Information wizard.

    17. When you submit a quote or resubmit a quote, through the Quote a Solicitation wizard, you can select the DUNS+4 to be associated with your quote.

    18. VIPR will always use the latest completed and signed/submitted quote as the quote on record. So, if you delete a quote in progress, VIPR will revert back to the latest quote that you did complete and submit.

    19. You must contact the Contracting Officer who will determine if it's appropriate to put you into negotiations, which will allow you to resubmit your quote.

    20. If you made company changes to your SAM record (i.e. company name, DBA, company address and mailing address), you MUST first use the "View/Import from SAM" button to pull those changes into VIPR from SAM. Once those changes are in VIPR, then the changes will automatically be applied to your quote, so you will not need to resubmit your quote. However, in both cases you will need to click on the "View this Quote PDF" to re-generate the PDF in order to see your updates in your quote.

    21. If you made company changes to your SAM record (i.e. company name, DBA, company address and mailing address), you MUST first use the "View/Import from SAM" button to pull those changes into VIPR from SAM. Once those changes are in VIPR, then the changes will automatically be applied to your quote until the solicitation is awarded, so you will not need to resubmit your quote. If you made changes to company information that is not shared in SAM (i.e. email address, business status, etc.), then your updates will automatically be applied to your quote until the solicitation is awarded. In both cases, you will need to click on the "View this Quote PDF" to re-generate the PDF in order to see your updates in your quote.

    22. Yes, you can resubmit your quote and through the Quote a Solicitation wizard, select the DUNS+4 to be associated with your quote.

    23. Yes, you can use the same DUNS+4 for multiple quotes. However, please note that you can use only one DUNS+4 at a time on a quote.

    24. Yes, you can resubmit your quote and through the Quote a Solicitation wizard, select a different DUNS+4 to be associated with your quote.

    25. You will need to resubmit your quote to clear the DUNS+4 selection from your quote. Through the Quote a Solicitation wizard, you will select "None" as the DUNS+4 choice and then submit your quote. The DUNS+4 will be removed from your quote.

    26. You can associate the rates with the solicitation and not with the resource. So, when you submit a quote, you will be asked to set the rates for each resource that you wish to include in your quote.

    27. The dispatch center is associated with the solicitation, not the resource. So, when you submit a quote, you will be asked to set the rates and the dispatch center for each resource that you wish to include in your quote.

    28. If your resource is used in a quote or agreement, you will be unable to delete the resource and will not see the Delete button in the Action column for that resource.

    29. Although the trigger to start the quote process is on the Open Solicitations page, once you start a quote, your quote will be available from the My Quotes page.

    30. Yes, you can submit a quote on a solicitation that is under protest. You can contact the Contracting Officer for more information about the solicitation.

    31. Ask your CO to put you into "negotiations," which will allow you to submit a new quote using the correct resource category type. IMPORTANT: You will need to include any other resources that you wish to include in your quote. The latest quote you submit will override any previous quotes you submitted and will be treated as the quote on record in the VIPR system.

    32. Yes. The latest quote you submit will override any previous quotes you submitted and will be treated as the quote on record in the VIPR system.

    33. Currently, you cannot attach documents to your quote in the vendor application. You are required to complete Reps and Certs in SAM at https://www.sam.gov.

    34. No. You will need to manually re-enter your resources into the vendor application. Many of the resource fields in the vendor application have changed since they were re-solicited in 2011. Also, specifications for those resources may have changed as well, which will require you to enter new information into the resource wizard within the vendor application.

    35. If you add a new resource or edit an existing resource and the attributes you use do not meet the business requirements for a specific resource category, then your resource will be considered "UNQUALIFIED."

      All unqualified resources will be listed at the top of the My Resources table and will have an "UNQUALIFIED" label. From the My Resources table, you can use the Edit this resource wizard to edit the resource attributes to qualify the resource.

    36. From My Resources table, click on the information ("i") icon for that specific resource to view the Resource Details and Resource Qualifications and Status information for that resource.

      NOTE: The Resource Details displays the resource attributes that you entered in the Manage Your Resources wizard. The Resource Qualifications displays the resource category type that your resource qualifies for based on the attributes that you selected when you added the resource into the vendor application. The Resource Status information displays the current status of the resource and in some cases it will display the Dispatch Center, as well. Definitions of the different resource statuses are provided, as well.

    37. If you wish to resubmit your withdrawn quote AFTER a solicitation has closed, you must contact the Contracting Officer who will determine if it is appropriate to put you into negotiations. Once you are "In Negotiations," then you will be able to resubmit your quote.

    38. If you wish to withdraw a resource from your quote on a solicitation or an amended solicitation, you will need to resubmit a new quote without that specific resource selected in your quote, and include all other resources that you wish to include in your quote. When you submit a new quote, your latest quote will overwrite your previous quote, so if that resource is no longer selected in the quote, it is "withdrawn" from your offer.

    39. If you wish to replace one resource (Resource A) with another resource (Resource B) in your quote on a solicitation or an amended solicitation, you will need to resubmit a new quote without selecting Resource A, and select Resource B. Include any other resources that you wish to include in your quote. When you submit a new quote, your latest quote will overwrite your previous quote, so only Resource B (along with your other resources, excluding Resource A) should be in your quote.

    40. The GACC will be identified in the solicitation. Per the solicitation, you will select the appropriate GACC from the dispatch list.

  • Generic Solutions
  • Amendments
  • Inspections
  • Agreements for Resources
  • I-BPAs / EERAs
  • Training Qualifications
  • Modifications to Agreements
  • Converted Agreements and Resources
  • Dispatch
  • Dispatch Priority Lists
  • Help with the Vendor Application
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